Shipping Policy
At GHCS Pro™, we prioritize the efficient and timely delivery of our products to ensure customer satisfaction. Our shipping policy is designed to provide clear and concise information regarding the shipping process, including delivery times, shipping methods, and applicable fees. Please note that delivery times may vary based on the shipping method chosen at checkout.
Shipping Methods
We utilize a variety of shipping carriers to ensure that our customers receive their orders in a timely manner. The primary carriers include USPS, UPS, and FedEx. The choice of carrier may depend on the size, weight, and destination of the package.
Processing Time
Orders are typically processed within 1-3 business days. This processing time includes order verification, tailoring, quality checks, and packaging. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Times
Delivery times vary based on the shipping method selected at checkout and the destination of the order. Generally, standard shipping within the continental United States takes 3-8 business days. Expedited shipping options are available for an additional fee, which can reduce delivery times to 1-3 business days.
Shipping Fees
Shipping fees are calculated at checkout based on the weight of the items, the shipping method selected, and the delivery location. We offer free standard shipping on orders over $50 within the continental United States. For orders below this threshold, standard shipping fees will apply.
International Shipping
We currently offer international shipping to select countries. International shipping fees and delivery times may vary based on the destination and customs regulations. Customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in the destination country.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the status of your shipment in real-time. If you do not receive tracking information within 3 business days of your order being placed, please contact our customer service team for assistance.
Lost or Damaged Packages
In the event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order promptly. It is important to report any issues within 14 days of the expected delivery date.
Contact Information
If you have any questions or concerns regarding our shipping policy, please do not hesitate to reach out to our customer service team at shop@ghcspro.com. We are here to assist you with any inquiries you may have.
For further details regarding our return policy, please visit our official policy page at Return Policy.